What are your thoughts on Motorwerks BMW Google reviews?

EV Models BMW
1

I’ve been looking into purchasing a car from Motorwerks BMW and came across their Google reviews while doing some research. I’m really curious about what others think of their experiences there. Here are a few points I’m particularly interested in:

Sales Experience

  • How do the sales staff treat customers?
  • Are they knowledgeable and willing to help, or do they come off as pushy?
  • What’s the general atmosphere like in the dealership?

Service Quality

  • Have you had any services done at Motorwerks BMW?
  • What’s the quality of the service you received?
  • Was there good communication regarding your vehicle’s needs?

Overall Reputation

  • Based on Google reviews, how would you rate their overall reputation?
  • Are the reviews mostly positive, or are there frequent complaints?
  • Would you recommend them to someone looking for a BMW or automotive service?

I’d love to hear your thoughts and experiences. Maybe we can compile a little list of pros and cons based on what others share here. Thanks for any input you can give! Looking forward to hearing from everyone.

2

I’ve had a fantastic experience with the staff at Motorwerks BMW. They were attentive and really helped me find the right car for my needs.

3

That’s great to hear! How was the follow-up service?

4 Likes
4

I found their responsiveness impressive. I had a question after my purchase, and someone got back to me within hours.

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5

I’ve seen mixed reviews on responsiveness, though. Did you have any issues after the sale?

6

Overall, I’m satisfied with my experience. The team was knowledgeable and friendly, which made the buying process easier.

7

Exactly, johncruz! The atmosphere in the dealership isn’t intimidating at all, which is refreshing.

8

I had a less than stellar experience. The sales rep seemed rushed and didn’t listen to my concerns.

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9

Sorry to hear that! Did you follow up with a manager? Sometimes they can resolve issues better.

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10

I appreciate how dedicated the staff are. They really took the time to answer all my questions. I would recommend them!

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11

That’s encouraging! Did you have a specific salesperson who was particularly helpful?

12

Yes, I had an amazing salesperson named Mark. He went above and beyond for me!

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13

I found the service department to be quite responsive when I brought my car in for maintenance.

14

That is promising, fparks. Car maintenance can be stressful; good to know they’re on top of it.

5 Likes
15

My experience was average. Nothing stood out positively or negatively, so I guess that’s good?

16

Sometimes average is good! It’s better than dealing with rude staff.

7 Likes
17

I have to admit, Motorwerks BMW has a great selection, and their staff are pretty entertaining too!

5 Likes
18

I agree, bentonsusan! Their sense of humor during the buying process made it all less painful.

19

In reflection, I’d say Motorwerks seems to prioritize customer satisfaction, but like any place, experiences can vary.

20

I’ve been taking my BMW to Motorwerks for years now. Their maintenance and repair services are top-notch! I’ve always felt confident in their repairs and the quality of their work.

4 Likes