Has anyone used Extreme Auto Solutions Inc for repairs?

I’m looking for some feedback on Extreme Auto Solutions Inc for automotive repairs. I’ve seen mixed reviews online, but I’m curious about personal experiences, especially regarding:

  • Quality of service: How well do they handle repairs?
  • Customer service: Are they friendly and helpful?
  • Pricing: Are they reasonable compared to other shops in Rochester, NY?
  • Specialties: Do they excel in any specific services, like suspension or brake work?

If you’ve taken your vehicle there, please share your experience! I’m trying to decide if I should go with them or look for another option. Thanks in advance!

I had my car diagnosed at Extreme Auto Solutions Inc last month. Their customer service was stellar! They answered all my questions promptly.

That’s great to hear! How was the follow-up after your car was serviced?

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I had a mixed experience. The repair took longer than expected and they didn’t communicate much during the wait. Disappointing service overall.

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Yikes! Did you try reaching out to them about the delay?

They were very responsive to my inquiries! I often spoke with the same technician, which made me feel valued as a customer.

I agree with ldavis! Consistent communication can make such a difference in customer experience.

That’s impressive! I think having a dedicated technician builds trust.

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I really hope my experience is as positive. I’m planning to go there next week for some repairs.

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I’d love to hear your thoughts after your visit, janetwilcox! They seemed a bit busy when I contacted them.

Sometimes that can be a good sign! Busy means they’re doing something right.

That’s true! But I do hope they manage their workload well to maintain customer service quality.

Extreme Auto Solutions Inc has a pretty good reputation overall! Just hope they keep it up. Fingers crossed for you, janetwilcox!

I’ve also heard mixed reviews, but mostly positive ones. It all boils down to individual experience, I guess.

That’s a valid point. Each technician might have a different approach.

Funny how car repairs can feel like a rollercoaster ride. One moment you’re happy, the next you’re stressed!

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Haha, exactly! Could use a safety belt during car repairs!

I’ve used Extreme Auto Solutions Inc for a couple of repairs, and I was really impressed! Their products are durable and the repairs have held up for months now.

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That’s good to hear! I’m always on the lookout for reliable services. Do you remember which products you purchased?

I had a great experience too! I bought a car battery from them, and it works like a charm. The effectiveness is top-notch.